Fixed Fitness is revolutionizing the DIY and self-service experience with live remote certified technicians for a fast and easy repair process! Manufacturers require technicians to be Certified and Re-Certified every 2 years to keep up with the constantly evolving equipment in the fitness industry! Rest easy knowing all work performed and all parts installed are warranted by Fixed Fitness.
Putting customers first will always ensure that the customer is heard in all parts of our business. We own our mistakes! Hopefully, this does not ever happen, but in the rare case where we do drop the ball, we will not deflect or make excuses of why something went wrong! We will take full responsibility, and we will always do what is right! Simply take a picture of the serial number and upload a video of the error occurring to the app.
Once your request has been submitted, our Master Certified Technicians will diagnose the issue and follow up within the same business day with a solution! Our commercial clients and their members love this feature!
Putting customers first will always ensure that the customer is heard in all parts of our business. We own our mistakes! Hopefully, this does not ever happen, but in the rare case where we do drop the ball, we will not deflect or make excuses of why something went wrong! We will take full responsibility, and we will always do what is right! Simply take a picture of the serial number and upload a video of the error occurring to the app.
Once your request has been submitted, our Master Certified Technicians will diagnose the issue and follow up within the same business day with a solution! Our commercial clients and their members love this feature!
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